Support - Support contract

The Target Skills support contract is a contract of services designed to meet your needs for assistance and information.

Support contract "BRONZE"

Technical support by phone:
Our technicians can answer all your questions concerning the use of Target Skills software. They can assist you in determining the most relevant technical solution. Knowing your company's business needs, the configuration of your resources, combined with understanding your Target Skills software, they can give you a personalized solution. They are well informed on the latest technology and can give you advice on the installation and the optimization of the latest versions of our software.

Recovery:
The technical support gives you access to the updates to the software and addtionally allows for the recovery of the files that are destroyed by an external incident like a computer hard disk crash.

Support contract "SILVER"

In addition to the previous support contract "BRONZE", you benefit from :

Update:
The service "update" guarantees that we align our products with our customers requests and needs in our scheduling tool. With the Target Skills support contract, you benefit from the updates of the software included in your support contract..

New versions are regularly integrated into the software depending on our clients demands.

Support Contract "GOLD"

In addition to the advantages of the "SILVER" support, you benefit from:

Help Online

Hosting of your database on our server (Cloud)

General conditions for Target Skills’ support contracts.
See support prices.


Hours of operation : from 9AM to 6PM, Monday to Friday (GMT)